Practical information for your cruise


Access

By air:

For our cruises on the Danube and those which go to the Black Sea: in general we offer cruises including flights from Strasbourg international airport before and/or after the cruise. For passengers travelling under their own steam, a shuttle bus is available to and from our river mooring (see access plan opposite).
For our cruises on the Tisza: we offer scheduled flights from the airport closest to your place of residence. You will be given specific information by our airline department.

Access in BUDAPEST

Boarding quay:

Belgrad Rakpart ? Nemzetközi Hajoallomas (international port), beneath the Elisabeth Bridge.

By air:

Closest airport: Budapest Ferihegy (24 km to the south of Budapest city centre). Take the "Airport Minibus", which carries a number of customers to their destination.
Or pick up a taxi in front of the airport or by telephoning the taxi company "6x6 Taxi" on (361) 266 66 66 (a company where they speak English as well as being the cheapest).

By train:

it is possible to pick up a taxi in front of the station.

Car parks:

the closest: Aranykéz utcai Parkolohaz ? Aranykéz u. 4-6 Budapest. This car park has several levels and is close to the international port on a street perpendicular to the Marriott Hotel (which is on the banks of the Danube). Entry and exit are checked by cameras and security personnel. The interior of the car park is under 24 h video surveillance.

LARGE CAR PARK WITH 500 SPACES IN STRASBOURG!
PARK YOU CAR OR COACH IN COMPLETE SAFETY IN FRONT OF THE BOARDING AREA
For departures from Strasbourg, you can park your vehicle in our private, 500-space car park situated next to the boarding area.
Very competitive price of ? 5 per 24 hours.
Address: 3 bis, Rue du Havre in Strasbourg.
Getting to the river mooring, follow the guide
You will board at: 3 bis, Rue du Havre in Strasbourg
You arrive on the motorway from Paris, the A4 or on the motorway from Mulhouse/Colmar, the A35
- in both cases, take exit 4 Offenburg / Place de l'Etoile
- follow signs for Offenburg / Kehl N4 ? E52
you are on the Route du Rhin.
At the 5th set of traffic lights, turn right, following signs for Zone portuaire Sud ? Rue du Havre

Animals

For everyone's comfort and for reasons of hygiene and safety, animals are not allowed on board. Thank you for your understanding.

Money on board

All payments on board are in euro (cash, bank cards ? Visa, Eurocard, Mastercard, American Express but not Diners Club ? cheques). There are no currency exchange facilities or ATMs on the boat.

Climate

Continental climate. Temperatures can be high in summer and cold in winter. The weather can change very quickly.

Formalities*

A valid identity card or passport is compulsory for all of our cruises of 6 to 13 days exclusively on the Danube. For our cruises on the Tisza and to the Black Sea, a passport is required which must be valid for a minimum of 6 months after the return date.
Babies and children must also have valid identification or be included on their parents' passport (possible up to 14 years of age). If they are not accompanied by their parents, they must have the authorisation to leave the country for all cruises outside France.
*Valid on the date of printing for French nationals. For other nationalities: please inquire with the competent authorities.

Accommodation

Hotel, in Strasbourg 

CroisiEurope can arrange accommodation for the night preceding your departure and/or the day of your return in:
A 2-star hotel from ? 61*
A 3-star hotel from ? 69*
* Double room including breakfast

Hotel, outside Strasbourg 

The hotel-restaurant "CHEZ JULIEN" in Fouday (ca. 50 km from Strasbourg) offers comfortable rooms with bath or shower and WC, TV, telephone. This hotel also has a swimming pool, a sauna and a steam room. Rooms from ? 75 + ? 11 per person for breakfast. Situated in a magnificent verdant setting, it is the ideal place to prolong your holiday in Alsace.
Hotel-Restaurant Julien 67130 Fouday
Tel. 03 88 97 30 09 ? Fax 03 88 97 36 73
www.hoteljulien.com

With local residents 

Gîtes de France du Bas-Rhin can offer several accommodation options with local residents around Strasbourg:
The Chambre d'Hôtes option, with private bathroom, including breakfast.
The Gîtes option, house or apartment for several people where you can spend the weekend or a longer holiday in Alsace.

GITES DE FRANCE
7 place des Meuniers, 67000 Strasbourg
Tel. 03 88 75 56 50 ? Fax 03 88 23 00 97

Hotel, in Budapest 

If you wish to prolong your holiday in Budapest, do not hesitate to ask us for details of hotel addresses.

Specific diet

Remember to inform your travel agent if you have a specific diet before your departure in order that your cruise runs as smoothly as possible.

Health

If you are travelling in the European Union, remember to ask the Social Security for the European card. This replaces form E111 and is valid for one year. It is free of charge but may take up to 4 to 5 weeks to be issued! In emergencies, the Social Security offices can issue you with a certificate which serves as an intermediate solution on request. Remember to bring any medication you are taking with you, as well as a copy of your prescriptions.

Air transport

We would ask you to respect the check-in times mentioned on your ticket / flight itinerary.

Baggage

In the event of damage to or non-delivery of your baggage by the airline company, please refer immediately to the baggage complaints department at your airport of arrival.
A complaints dossier will be opened. You must fill in a loss or damage statement and provide the following documents:
- the original of the loss or damage statement drawn up at the airport
- the passenger receipts for your airline tickets
- the original boarding pass
- the original baggage identification tags issued when checking in your baggage
Please keep them in a safe place.
We would remind you that the baggage weight limit is 20 kg per person. Furthermore, we would draw your attention to the fact that all sharp instruments such as Swiss Army knives, nail scissors, nail files, etc. must be put in the baggage you check in and not in your hand luggage. They may otherwise be confiscated.

What to pack

Remember to pack casual clothes, a sports outfit, a sweater for the evenings, a more formal outfit for the gala evening and, especially, comfortable walking shoes for the excursions. Towels are provided on the boat but there are no face flannels.

USEFUL ADDRESS To prepare for your holiday in Alsace as well as possible, the "Strasbourg Cathedral" Tourist Information Office is at your disposal every day from 9h to 18h (closes at 17h on Sundays). Tel. 03 88 52 28 28




Cruise line company - French River Cruise Compagny
CroisiEurope - 12 rue de la Division Leclerc - 67000 Strasbourg - Alsace - FRANCE
To call us from France : N°Indigo 0 825 333 777    |   To send us a fax from France : N°Indigo 0 825 890 810    
To call us from other countries: 00 33 3 88 76 44 44     |     To send us a fax from other countries: 00 33 3 88 32 49 96
Send us an e-mail : info@croisieurope.com

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