Comfort and services on board

Welcome aboard!

Our crew will welcome you when you come aboard and will accompany you to your cabin. A welcome drink will be served in the lounge bar when the crew is introduced. We will also give you full information on the cruise and present the various excursions which punctuate the journey at our ports of call.

Host(ess)

This person is present throughout the cruise. S/he will organise pre-meal games, the evenings and the aerobics sessions, and will provide you with information on the places we travel through. S/he will accompany you on your "exploratory" walks in certain towns. We call upon local guides, however, during excursions and tours.

Entertainment

Apart from the various ports of call which punctuate your cruise, a certain number of events and entertainments will be available depending on the duration of your cruise: pre-meal games, aerobics, evening with the crew, gala evening, dancing...

Shop

Here you will find postcards, stamps, souvenirs and practical items.

Cabins

All of our cabins have a large picture window and are air conditioned. They are fitted with a bathroom with shower, washbasin and WC. Bath towels are provided. For your comfort, they also have satellite television, radio, a hairdryer and a safe. Depending on the boat, our cabins have twin beds, a double bed or 2 beds which can be separated. The voltage on board is 220V. A telephone allows you to call other cabins, reach reception or programme your wake-up call, but you cannot call or be called from outside the boat.
Do not forget to leave your keys at reception at the end of your cruise.

Drinks cards

AAboard our boats, your dinks purchases (during meals and at the bar) are made using drinks cards worth ? 15 or ? 50. These can be purchased at the bar during the cruise. When you order drinks, the value of your order is ticked off. At the end of the cruise, any value remaining on the card will be refunded.

Captain

This person is responsible for navigation and the crew (sailors, helmsmen). In the event of climatic variation, the captain alone is entitled to decide to modify the itinerary of the cruise. He will also allow you to visit the bridge.

Purser

This person is responsible for catering and accommodation aboard the boat. In a sense, he is the boat's conductor and is in direct relation with the passengers. Efficient and discreet, he will be ever-present and helpful during your cruise.

Excursions

The excursions offered are optional. If you did not book them when booking your cruise, you may do so on board (find out about all of the excursions offered on this river at the end of this document).

Smoking / No Smoking

The entire boat is no smoking (cabin, dining room, corridors, reception, etc. The lounge bar is the only place where a distinction is made between smoking and no smoking areas.

Doctor

There is no doctor on board. If needed, the Purser will contact the closest medical service.

Sun deck

The ideal place to enjoy the fresh air and a wonderful view of the landscape. It is laid out with armchairs and deck chairs provided free of charge.

Tipping

Tipping is left to the discretion of the customer.

Reception

Reception is manned every day, morning and afternoon (except on boarding and disembarkation days). You will be informed of this on board.

Crew only...

Certain places are not open to you for reasons of safety: companionways, the fore and aft decks, the places behind the ropes. During manoeuvres, going through locks and in fog, it is not possible to visit the bridge.

Catering

All meals are taken in our dining room on board (unless otherwise stated). The dining room can serve everyone on board in a single sitting at specific times.
Breakfast is served in the form of a buffet. Lunch and dinner are of French inspiration.
A wine menu is available, which has been put together with Serge Dubs, the best wine waiter in the world.
Aperitifs, coffee and digestifs are available in the lounge bar and are not included in the price of your cruise (likewise for drinks during meals).