Practical information for your cruise

Access

By air:

closest airport Strasbourg-Enztheim. We advise you to take a taxi to get to the river mooring around 15 km away.

By car:

LARGE CAR PARK WITH 500 SPACES IN STRASBOURG!
PARK YOU CAR OR COACH IN COMPLETE SAFETY IN FRONT OF THE BOARDING AREA
For departures from Strasbourg, you can park your vehicle in our private, 500-space car park situated next to the boarding area.
Very competitive price of ? 5 per 24 hours.
Address: 3 bis, Rue du Havre in Strasbourg.
Getting to the river mooring, follow the guide
You will board at: 3 bis, Rue du Havre in Strasbourg
You arrive on the motorway from Paris, the A4 or on the motorway from Mulhouse/Colmar, the A35
- in both cases, take exit 4 Offenburg / Place de l'Etoile
- follow signs for Offenburg / Kehl N4 ? E52
you are on the Route du Rhin.
At the 5th set of traffic lights, turn right, following signs for Zone portuaire Sud ? Rue du Havre

By taxi:

We can offer you preferential rates with TAXI 13, whose business card is included with your brochure. Our crew will be happy to book you a taxi for your return trip.

Animals

For everyone's comfort and for reasons of hygiene and safety, animals are not allowed on board. Thank you for your understanding.

Money on board

All payments on board are in euro (cash, bank cards ? Visa, Eurocard, Mastercard, American Express but not Diners Club ? cheques). There are no currency exchange facilities or ATMs on the boat.

Climate

Germany:

continental climate. Temperatures can be high in summer and cold in winter. The weather can change very quickly.

Belgium, the Netherlands:

climate in which temperature variations from one season to another are not very great. On the other hand, the weather is often wet and windy.

Formalities*

A valid identity card or passport is compulsory for all of our cruises on the Rhine and its tributaries.
Babies and children must also have valid identification or be included on their parents' passport (possible up to 14 years of age). If they are not accompanied by their parents, they must have the authorisation to leave the country for all cruises outside France.
* Valid on the date of printing for French nationals. For other nationalities: please inquire with the competent authorities.

Accommodation

Hotel, in Strasbourg 

CroisiEurope can arrange accommodation for the night preceding your departure and/or the day of your return in:
A 2-star hotel from ? 61*
A 3-star hotel from ? 69*
* Double room including breakfast

Hotel, outside Strasbourg

The hotel-restaurant "CHEZ JULIEN" in Fouday (ca. 50 km from Strasbourg) offers comfortable rooms with bath or shower and WC, TV, telephone. This hotel also has a swimming pool, a sauna and a steam room. Rooms from ? 75 + ? 11 per person for breakfast. Situated in a magnificent verdant setting, it is the ideal place to prolong your holiday in Alsace.
Hotel-Restaurant Julien 67130 Fouday
Tel. 03 88 97 30 09 ? Fax 03 88 97 36 73
www.hoteljulien.com

With local residents 

Gîtes de France du Bas-Rhin can offer several accommodation options with local residents around Strasbourg:
The Chambre d'Hôtes option, rooms with private bathroom, including breakfast.
The Gîtes option, house or apartment for several people where you can spend the weekend or a longer holiday in Alsace.

GITES DE FRANCE
7 place des Meuniers, 67000 Strasbourg
Tel. 03 88 75 56 50 ? Fax 03 88 23 00 97

Specific diet

Remember to inform your travel agent if you have a specific diet before your departure in order that your cruise runs as smoothly as possible.

Health

If you are travelling in the European Union, remember to ask the Social Security for the European card. This replaces form E111 and is valid for one year. It is free of charge but may take up to 4 to 5 weeks to be issued! In emergencies, the Social Security offices can issue you with a certificate which serves as an intermediate solution on request.

Air transport

We would ask you to respect the check-in times mentioned on your ticket / flight itinerary.

Baggage

In the event of damage to or non-delivery of your baggage by the airline company, please refer immediately to the baggage complaints department at your airport of arrival.
A complaints dossier will be opened. You must fill in a loss or damage statement and provide the following documents:
- the original of the loss or damage statement drawn up at the airport
- the passenger receipts for your airline tickets
- the original boarding pass
- the original baggage identification tags issued when checking in your baggage
Please keep them in a safe place.
We would remind you that the baggage weight limit is 20 kg per person. Furthermore, we would draw your attention to the fact that all sharp instruments such as Swiss Army knives, nail scissors, nail files, etc. must be put in the baggage you check in and not in your hand luggage. They may otherwise be confiscated.

What to pack

Remember to pack casual clothes, a sports outfit, a sweater for the evenings, a more formal outfit for the gala evening and, especially, comfortable walking shoes for the excursions. Towels are provided on the boat but there are no face flannels.

USEFUL ADDRESS To prepare for your holiday in Alsace as well as possible, the "Strasbourg Cathedral" Tourist Information Office is at your disposal every day from 9h to 18h (closes at 17h on Sundays). Tel. 03 88 52 28 28