Las Delicias quay, which can be found opposite Maria Luisa park, beside the Generalisimo bridge. Access is via La Palmera avenue, one of the main roads in Seville.
closest airport Seville ? San Pablo Airport. The airport is situated 18 km from the boarding quay.
closest railway stations: San Bernardo or Virgen del Rocío situated 2.5 km, i.e. less than a quarter of an hour by car from the boarding quay. Take a taxi to get to the boat. The AVE (high speed train) station is Santa Justa. From here you can take bus lines C1 from Maria Luisa avenue or C2 from Santa Justa.
For everyone's comfort and for reasons of hygiene and safety, animals are not allowed on board. Thank you for your understanding.
All payments on board are in euro (cash, bank cards ? Visa, Eurocard, Mastercard, American Express but not Diners Club ? cheques). There are no currency exchange facilities or ATMs on the boat.
the climate is mild throughout the year. Summer starts in May and the autumn is very pleasant. You will enjoy the breeze on the coast.
A valid identity card or passport is compulsory for all of our cruises on the Guadalquivir.
Babies and children must also have valid identification or be included on their parents' passport (possible up to 14 years of age). If they are not accompanied by their parents, they must have an authorisation to leave the country signed by their parents.
NB: if the child is travelling with only one of its parents, he must have an authorisation to leave the country signed by the other parent.
* Valid on the date of printing for French nationals. For other nationalities: please inquire with the competent authorities.
Remember to inform your travel agent if you have a specific diet before your departure in order that your cruise runs as smoothly as possible.
If you are travelling in the European Union, remember to ask the Social Security for the European card. This replaces form E111 and is valid for one year. It is free of charge but may take up to 4 to 5 weeks to be issued! In emergencies, the Social Security offices can issue you with a certificate which serves as an intermediate solution on request. Remember to bring any medication you are taking as well as a copy of your prescriptions.
We would ask you to respect the check-in times mentioned on your ticket / flight itinerary.
In the event of damage to or non-delivery of your baggage by the airline company, please refer immediately to the baggage complaints department at your airport of arrival.
A complaints dossier will be opened. You must fill in a loss or damage statement and provide the following documents:
- the original of the loss or damage statement drawn up at the airport
- the passenger receipts for your airline tickets
- the original boarding pass
- the original baggage identification tags issued when checking in your baggage
Please keep them in a safe place.
We would remind you that the baggage weight limit is 20 kg per person. Furthermore, we would draw your attention to the fact that all sharp instruments such as Swiss Army knives, nail scissors, nail files, etc. must be put in the baggage you check in and not in your hand luggage. They may otherwise be confiscated.
Remember to pack casual clothes, a sports outfit, a sweater for the evenings, a more formal outfit for the gala evening and, especially, comfortable walking shoes for the excursions. Towels are provided on the boat but there are no face flannels.
All information is provided as a rough guide and may be subject to modification.
Cruise line company - French River Cruise Compagny
CroisiEurope - 12 rue de la Division Leclerc - 67000 Strasbourg - Alsace - FRANCE
To call us from France : N°Indigo 0 825 333 777 | To send us a fax from France : N°Indigo 0 825 890 810
To call us from other countries: 00 33 3 88 76 44 44 | To send us a fax from other countries: 00 33 3 88 32 49 96
Send us an e-mail : info@croisieurope.com
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